Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at devildogsupplygear@gmail.com. Please note that returns will need to be sent to the following address: 4800 Blistering way Lake Worth FL 33467 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at devildogsupplygear@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges due to size, product, or gear color.

All gear is printed on demand at the time of your order, meaning we do not keep stock in our warehouse. Please refer to our size guide chart carefully before placing your order to ensure the best fit.

We accept exchanges and offer a full refund on the item price for exchanges, excluding shipping costs. Please note that we do not provide return labels for size exchanges.

To exchange an item, simply return the original product at your own shipping expense. Once we receive and approve the return, you can place a separate order for the new size or item. This is the fastest way to guarantee you get exactly what you want.

RETURN ADDRESS

4800 Blistering way Lake Worth FL 33467

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

European Union 14 day cooling off period.
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at devildogsupplygear@gmail.com.